Tolv R White
TLRWHT
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Especificaciones
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Resistente al sudorPara uso diario
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GarantíaGarantía de 3 años con Sudio Sphere
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MicrófonoYes
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CodecSBC
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Asistido por voz (Siri y Google Assistant)Sí
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Resistente al aguaYes
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CompatibilidadAndroid, iOS
- Más
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Play timeHasta 22h en total
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WirelessSí
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Bluetooth version5.0
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Distancia10 m
Rodrigo Messa
Me funcionan los dos auriculares, pero por separado . Que debería haber para volver a disfrutarlos juntos ? Gracias .Sudio
Hi there! In this case, a factory reset should help, you can find the instructions on our website under TOLV R - USER GUIDE - FACTORY RESET: https://support.sudio.com/hc/en-us/sections/360005186199-Tolv-R
Dae
He usado estos auriculares casi un año. Les he dado el uso normal que se espera y desde los primeros meses me iban mal (sobre todo al emparejar), con respecto al sonido y autonomía no tengo ninguna queja, pero hace cosa de un mes no cargan. O sea que la caja de carga está cargada, pero los auriculares mismos no. He intentado resetear pero no funciona. Que puedo hacer?Sudio
Hi there! We are sad to hear your are having issues with your Tolv R. We would recommend you to contact our Customer Service through here: https://support.sudio.com/hc/en-us/requests/new instead so they can help you with this.
Ivana Ortiz
Hola buenas tengo una auriculares pero se me han mojado y no sé cómo hacerlo por qué mis padres me lo regalaron en navidades y no tengo otrosSudio
Hi there! I am sorry to hear about that. The model Tolv R is not water resistant so I am afraid your earbuds must have been damaged by the water. You are welcome to contact our Customer Service team though and we will see what we can do to help you.
Daniel
I’ve had my sudios for almost a year, now only one side is connecting to my phone, the other is in constant searching for device mode, what is happening? I love this product, can it be fixed?Sudio
Hi, we would recommend you to contact our Customer Service through here: https://support.sudio.com/hc/en-us/requests/new instead so they can help you with this. Do not forget to describe your issue and attach your receipt / order number.
Francisco
Solo se conecta el auricular izquierdo si conecto a sudio tolv R-L, o el derecho si conecto a sudio tolv RSudio
Hi there! The issue you describe is usually common when using one earphone at a time. Sometimes, the earbuds may fall out of sync with each other, and then only a factory reset is needed. All you need to do is put the earbuds back in the charging case, do a reset and finally make sure that both earbuds are removed at the same time and that you do not press any of the buttons.