Hi, I love my sudio ett and earbuds but the left side turns off after 40-60s and say power on. The white light flashes. I tried reconnecting my buds and charging them and leaving but the issue still continues. Are the any troubleshooting options to fix this issue?
Thanks.
Sudio
Hi there! This sounds like a battery issue, please contact our Customer Service directly about this and they will be happy to help.
710
Dag Gunnar Holthe
私は Ett を持っていますが、あなたのアプリは耳栓を見つけることができません。何が問題になる可能性がありますか？
Hej, jag skulle vilja stänga av "transparent"-modet som slås på automatiskt när jag får ett samtal. Det går inte över huvud taget att ta ett samtal om det blåser eller om jag är ute bland trafik i stan. Finns denna möjlighet?
Tack!
Sudio
Hi Niklas! As soon as your phone recognizes that a phone call is incoming, Ett will automatically pause what you are listening and switch to transparency mode, then let you decide whether to answer the phone call or not.
The transparency mode will be on during the call regardless of use of ANC. When you end the phone call, Ett goes back to normal mode or ANC mode depending on how you were using the earbuds before the call.
It is not possible to turn off the transpareny mode feature durings calls.
