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購物滿2000新台幣享免運優惠
訂單金額低於2000新台幣,訂單將包括600新台幣的運費。配貨運送需4-6個工作日。
加入Sudio Sphere會員延長保固期
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Chris
我的已經用了 4 年了...聽起來很棒...仍然可以正常工作...外殼或任何東西都沒有問題...對我來說是一個很棒的產品 Have had mine for 4 years now...sound great...still work perfectly...no problem with the case or anything...has been a great product for me
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評價產品： Tolv R, 經典黑
Shar
我在 2021 年 8 月購買了白色的，並且很少在家裡使用它來觀看或收聽。它工作正常，聲音好，易於連接，持續使用約 3-4 小時，充電快速，重量輕。我還用它購買了護理套件，其中缺少一件，所以 Sudio 又給我寄了一件。當我第一次拿到 Tolv 時，我已經註意到這種材料很容易染色，因為它具有啞光天鵝絨般的表面。這就是為什麼我什至從不在戶外使用它的原因。購買大約 6 個月後，我注意到錶殼上有髮際線污漬。我拿出我的“護理包”並用它試圖去除污漬。 “橡皮擦”是為了在箱子上使用，所以我用了這個，但它只會讓污漬在箱子上擴散，現在我的白色 Tolv 有一個棕色斑點。我只是離開了它，並試圖更加小心。現在，已經快一年了，我注意到箱子上有同樣的污漬，我意識到是附著在它上面的棕色織物把手造成了污漬。我聯繫了 Sudio，但被告知這是產品磨損的一部分。就其價格而言，不幸的是，即使非常小心和偶爾使用，“磨損”也只有不到一年的時間。如果你得到這個，不要讓把手碰到箱子。也許把它掛起來，這樣你就可以防止你的 Tolv 上的污漬。芽本身也很難清潔。即使定期清潔，也無法保持購買時的白色。當您從護理套件中擦拭佈時，它只會散佈污漬。我所有的小工具都是白色的，這個看起來很煩人，因為它看起來很髒。公平地說，它仍然可以正常工作並且充電良好，所以這就是 2 顆星的用途。如果您正在尋找即使在一年後看起來還不錯的東西，請購買其他東西。 I purchased the white one last Aug 2021 and using it only at home very rarely for watching or listening. It works fine, sound is good, easy to connect, it lasts around 3-4 hrs of continued use, charges quickly, and lightweight. I also purchased the care kit with it, which was missing one item so Sudio sent me another one. When I first got the Tolv, I already noticed the material is easy to stain because it has a matte velvety finish. This is why I never even use it outdoors. About 6 months into purchase, I noticed there are hairline stains on the case. I pulled out my "care kit" and used it to try to remove the stain. The "eraser" was intended to be used on the case so I used this but it only made the stain spread on the case and now my white Tolv has a brown spot. I just left it and tried to be more careful. Now, it has been almost a year, I noticed the same stains on the case and I realized it was the brown fabric handle that's attached to it that causes the stain. I reached out to Sudio but was told it's part of wear and tear of the product. For its price, it's unfortunate that "wear and tear" is just less than a year even with great care and occasional use. If you get this, don't let the handle touch the case. Maybe store it hanging so you can prevent stains on your Tolv. The buds itself is difficult to clean as well. Even with regular cleaning, you can't keep it as white as when it was purchased. When you rub the cloth from the care kit, it just spreads the stain. All my gadgets are white and this one looks so annoying to look at coz it just looks dirty. To be fair, it's still working and charging fine so that's what the 2 stars are for. Purchase something else if you're looking for something that will look decent even after a year.
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Claro
2023 年 1 月 5 日剛購買並收到商品。2023 年 1 月 6 日充電，左側已充電 60%，右側完全發聲低電量，無法使用。所以當回到家並在一夜之間充電時。第二天顯示左邊70%充電，右邊還是低電量，完全不能用。目前求教怎麼辦？正如我懷疑的那樣，新設備本身在製造商默認設置下存在故障。 Just bought and received the item on 5 Jan 2023. Charged on 6 Jan 2023, left side is 60% charged and right totally voiced out low batt and cannot be used. So when back home and recharged overnight. Next day shown Left side 70% charged and the right still remain the same as low batt and totally cannot be used. Currently asking for advise how? As I suspected the new set itself is faulty under manufacturer default.
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評價產品： Tolv R, Pastel Pink
Ravish Siddiqi
從迪拜買一個新的，但現在我在巴基斯坦不在那裡檢查並嘗試連接但它不起作用 Buy a new one from Dubai but not check on there now i m in pakistan and try to connect but its not working
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評價產品： Tolv R, 經典黑
Jabran
您好，我在airaisa traval mall在線購買了Sudi tolv黑色耳機。現在它不起作用， Hello, I have purchased Sudi tolv black earphones from airaisa traval mall online. now its not working,
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評價產品： Tolv R, 經典黑
Daniel
我的sudios用了快一年了，現在只有一邊連接到我的手機，另一邊一直在尋找設備模式，這是怎麼回事？我喜歡這個產品，可以修復嗎？Sudio
您好，我們建議您通過此處聯繫我們的客戶服務：https://support.sudio.com/hc/en-us/requests/new，以便他們可以幫助您。不要忘記描述您的問題並附上您的收據/訂單號。
Francisco
接sudio tolv RL只接左耳機，接sudio tolv R只接右耳機Sudio
你好呀！您描述的問題通常在一次使用一隻耳機時很常見。有時，耳塞可能會彼此不同步，然後只需要恢復出廠設置。您需要做的就是將耳塞放回充電盒中，進行重置，最後確保同時移除兩個耳塞並且您沒有按下任何按鈕。
Kristine
我買了這些用於日常通話，但另一端的人聽不到我的聲音 - 聲音低沉且非常低。麥克風有問題嗎？Sudio
你好呀！我們的產品 Sudio Tolv R 有兩個麥克風，每側一個，在通話期間只有其中一個處於活動狀態。如果您同時使用兩者，那麼它就是通話期間打開的那個。這可能是打電話的人聽不到您的聲音的原因，因此 Tolv R 產品在嘈雜的環境中表現不佳，但在室內時效果更好。
